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Excellent sales experience, attentive, understanding and personable. There was an issue with the air suspension following purchase, however, the mark of any company or person is how they react when things aren't going to plan. I am pleased to say that the issue has been fixed by the personal intervention of the company CEO and the car is back to A1 condition (as per all the cars in their show room, some lovely models in there!!) I recommend this company from the perspective of the quality products they sell and the post sale support they offer.
I came across a stand at the Ideal Home Christmas show a couple of days ago where there was a selection of beautiful pianos. I was just browsing and Chris, whom I believe to be the owner of the shop, or one of the them, came over and just asked a couple of questions regarding my interest and then showed me a selection of what was there and explained their differences. Not at all pushy, but very polite, very knowledgeable and genuinely caring as to my needs as opposed to trying to sell me the most expensive. The show itself was very good, but this made my day! I would thoroughly recommend a visit to their shop. When I am ready to buy, this will definitely be the place I go to. It's a bit difficult to mark the stars for a rating as I didn't actually buy there and then but I would, without doubt, give full marks for everything.
I'd just like to thank Stoves and Fireplaces of Cheltenham for the help and service they provided my parents who recently moved to the area. The sound technical knowledge and help in selecting the correct gas fire and surround was excellent. Lewis the fitter couldn't have been more helpful putting the surround and fire in. Overall a great service which I'd highly recommend.